Insurance work

We Work With Your Insurance Company — Directly.

Trace & Access reports written for UK insurers — thermal images, moisture maps, findings and a clear cause-and-effect narrative. Accepted by all major insurers. We invoice directly where possible.

  • Thermal imaging report
  • Moisture mapping
  • Photographic evidence
  • Written findings
  • Cause & effect narrative
  • Direct insurer billing
Captura specialist producing insurance-grade Trace & Access report
  • ★★★★★ Google Rated
  • Fully Insured
  • Free Estimates
  • Insurance Reports
  • Thermal Imaging
  • Rapid Response
  • Serving Hertfordshire
  • 20+ Years Experience

What Trace & Access covers

Most UK home insurance policies pay for the investigation needed to find the source of a leak — even if the leak itself is excluded. Cover limits are typically £2,500–£10,000.

One team from claim to completion

We find the leak, repair it, dry the property and restore decoration. Your insurer gets one report; you get one invoice.

FAQ

Common questions

Free estimate

Send photos. Get a same-day call back.

Free, no-obligation estimates — we call you back the same working day.

Photos speed up your quote. We'll ask for them after submitting if easier.

We never share your details. Free estimates, no obligation.

Talk to a specialist

Free estimate, insured team, one point of contact.

Send photos, book a survey or call the office. We respond the same working day.